Shipping Policy
Shipping & Delivery Policy
Effective Date:10-7-2024
Thank you for choosing Wissah! We are dedicated to providing you with a seamless shopping experience. Below is our Shipping & Delivery Policy, outlining how we handle the shipping of your orders.
Shipping Methods and Rates
We offer a variety of shipping options to meet your needs. Shipping rates are calculated at checkout based on your location and the weight of your order.
- Standard Shipping: 5-7 business days (usually Rs.100)
- Free Shipping: Available for orders over Rs.999 (within the contiguous India)
Processing Time
Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, along with tracking information so you can monitor its progress.
Delivery Times
Delivery times may vary depending on your location and the shipping method selected at checkout. Please note that unforeseen circumstances (such as weather or carrier delays) may affect delivery times.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information. You can use this tracking number to monitor the status of your shipment on the carrier’s website.
Lost or Damaged Items
If your package is lost or damaged during shipping, please contact us at support@wissah.com within 3 days of the estimated delivery date. We will work with you and the carrier to resolve the issue.
Changes to Your Order
If you need to make changes to your order after it has been placed, please contact us as soon as possible. We cannot guarantee that changes can be made once the order has been processed.
Contact Us
If you have any questions or concerns regarding shipping and delivery, please don’t hesitate to reach out:
Email: support@wissah.com
Phone: +91 7217642934
Thank you for choosing Wissah! We appreciate your business and are committed to getting your order to you as quickly as possible.